fibodo SWITCH for GALAXY

If your business is stuck with a system you don't love, it's rarely because it's brilliant. It's because switching feels like you're about to knock out a load-bearing wall while the building is still open. fibodo SWITCH is the safe way to change. We set up your GALAXY account, migrate what matters, map your rules, and guide go-live so your operation keeps running while the headaches vanish.

No chaos. No downtime theatre. Just a clear plan and a clean switch.

The fear is real. The pain is optional.

Most operators worry about three things when switching systems. We built SWITCH to delete all three.

"I'll break bookings and annoy members."

We rebuild the booking journey end-to-end and test it before you go live.

"Payments, memberships, and rules will get messy."

We map your operational rules and configure them properly so your business still behaves the way it should.

"I don't have time to rebuild everything."

We do the heavy lifting. You only answer the questions we actually need.

The goal is simple. You go from tool-juggling and risk anxiety to one system that runs the operation properly.

A calm, guided switch in four steps

You always know what stage you're in, what we're doing, and what we need from you.

Setup icon
STEP 1

Setup

We build the bones of your GALAXY setup

  • Locations and spaces — studios, rooms, courts, pools
  • Staff roles and permissions
  • Products, services, and timetable foundations
Rules icon
STEP 2

Rules

We configure the rules that prevent daily admin pain

  • Cancellations, refunds, no-shows
  • Booking windows and capacity
  • Membership and pricing logic
Data icon
STEP 3

Data

We migrate what matters and validate it before it touches your live system

  • Customer import via template
  • Membership or pass mapping where feasible from your export
  • Clean-up guidance if your export is messy
Go-live icon
STEP 4

Go-live

We test and switch you over with support around the moment that matters

  • Payments test transactions
  • Booking journeys tested end-to-end
  • Go-live plan and SWITCH hypercare check-ins

You keep operating while we build in parallel. Switch day is planned, not improvised.

What SWITCH includes

  • Business review and SWITCH plan
  • Business profile and brand setup
  • Locations and resources setup
  • Services, classes, products, and timetable configured
  • Business rules mapped and implemented
  • Membership and pass mapping where feasible from export
  • Customer import using our template
  • Payments setup and test transactions
  • Booking journeys tested end-to-end
  • Go-live support and hypercare check-ins at 7, 14, and 30 days

What "done" feels like

What
  • Your team stops answering "how do I book" messages all day
  • Your timetable finally lives in one place
  • Your rules run automatically instead of living in someone's head
  • Members get a smoother experience
  • You get time back every week

You get back to what you actually do: run the club. The system handles the rest.

What we need from you (it's not a lot)

  • A customer export from your current system
  • Your timetable structure and key products
  • Your business rules or your current policy doc
  • A preferred go-live window

If your data looks like it's been through a blender, don't panic. We'll validate it and tell you exactly what to fix before go-live.

One-time SWITCH fee for GALAXY

SWITCH is a one-time fee for setup, migration, and go-live. Your monthly GALAXY plan is separate.

Studio SWITCH

£199 one-time

Best for single-site studios with standard timetables and straightforward memberships

Club SWITCH

£599 one-time

Best for larger clubs with multiple spaces, more products, and more complex rules

Multi-site or Enterprise SWITCH

From £999

For multi-location rollouts, phased launches, or advanced configuration

How to start SWITCH

To use SWITCH, you select it during registration so we can begin configuration immediately.

 

Choose your GALAXY plan

 

Select SWITCH during signup

 

Complete the SWITCH intake form

 

Upload your export using our template

 

Confirm consent for setup and migration

 

We book your business review and start build

What SWITCH doesn't include

  • Historical attendance rebuild unless quoted
  • Custom integrations unless quoted
  • Major membership redesigns requiring product changes
  • Website rebuild or branding work

If you need any of the above, we'll scope and quote it before we begin.

fibodo SWITCH

FAQ

No. You can self-setup. SWITCH is the done-for-you path for operators who value speed and certainty.
No. We plan cutover so you keep operating. Go-live happens when journeys are tested and you're ready.
Typically customer contact details, plus membership or pass mapping where feasible from export. We confirm what's possible from your current provider.
Yes. You can revoke access at any time.
Great. That's what Enterprise SWITCH is for. We plan a phased rollout to reduce risk.

Ready to switch without the stress?

Start SWITCH and we'll guide the move from intake to go-live with a clear plan, clean data, and proper setup. Your members keep booking. Your team keeps working. You get your time back.